Always there with expert service.

Providing exceptional customer service when you need us the most.

Allstate Dealer Services

Roadside Services

Protection Product Phone Number
VSC
Vehicle Service Contract
Towing, jump starts, fuel delivery, flat tire changes, lock out
TW
Tire & Wheel Protection
Towing or flat tire changes
1-877-204-2242
ACP
Complete Protection
Towing, jump starts, fuel delivery, flat tire changes, lock out
1-800-423-9530

The protection products below do not include roadside coverage, but assistance is available to you 24/7 from Good Hands Rescue.

Protection Product Phone Number
GAP
Guaranteed Asset Protection
APF
Paint & Fabric Defense
EWT
Excess Wear & Tear
Good Hands Rescue
Open to everyone. No membership required.
1-844-251-2475
Allstate Dealer Services

Claims Procedures

Return your vehicle to the issuing dealer or approved repair facility. All claims must by authorized by us prior to repairs or replacements being started.

Please refer to the contract provisions for further details, plan and benefit summary, exclusions, conditions and limitations.

Protection Product Phone Number
VSC
Vehicle Service Contract
TW
Tire & Wheel Protection
APF
Paint & Fabric Defense
1-877-204-2242
GAP
Guaranteed Asset Protection
EWT
Excess Wear & Tear
TD
Theft Deterrent
Start your GAP claim online
1-800-741-4216
ACP
Complete Protection
1-800-423-9530
Allstate Dealer Services

Transfer Procedure

A written request must be submitted by you to transfer the remaining benefits of your product(s)* to the person buying your vehicle:

  • download and complete the transfer form below
  • include required transfer documentation
  • product transfer fee, if applicable (Refer to your contract and any applicable state disclosure for details)
  • mail the transfer form to Allstate Dealer Services
If you have additional questions, please call us at 1-800-621-4871.

*Guaranteed Asset Protection (GAP) is not transferrable.

Allstate Dealer Services

Cancellation Procedure

Please refer to your contract and applicable state disclosure to determine whether your product is cancellable and the procedure required to cancel your product coverage.

If you have additional questions, please call us at 1-800-621-4871.

Allstate Dealer Services is a marketing name for Pablo Creek Services, Inc., E.R.J. Insurance Group, Inc. d/b/a American Heritage Insurance Services and First Colonial Insurance Company; each of these entities is a member of the Allstate family of companies.
Allstate® Vehicle Service Contract (FL. Lic. No. 60141), Tire & Wheel Protection (FL. Lic. No. 60141), Paint & Fabric Defense, and Theft Deterrent (FL. Lic. No. 60141) are issued and administered by Pablo Creek Services, Inc. and the obligations under the contracts are insured by First Colonial Insurance Company.
Allstate® Complete Protection is issued and administered by SafeRide Motor Club, Inc. (a company affiliated with Vehicle Administrative Services, Ltd.) and Pablo Creek Services, Inc. and the obligations under the agreement are insured by First Colonial Insurance Company.
Allstate® Excess Wear & Tear is issued and administered by E.R.J. Insurance Group, Inc. d/b/a American Heritage Insurance Services and the obligations under the agreement are insured by First Colonial Insurance Company.
Allstate® Guaranteed Asset Protection is administered by E.R.J. Insurance Group, Inc. d/b/a American Heritage Insurance Services.
This site is for informational purposes only. Please talk to a participating dealer for help determining which Allstate products are right for you.
©2017 Allstate